We want our clients to be thrilled with their dress purchase at incooldesigns and we understand purchasing such an important dress online can be a challenge, therefore we stand behind the quality of our dresses .
Please review our return policy carefully before making your purchase.
✧ If for any reason you're not satisfied with your dress, please contact us WITHIN 3 DAYS of receiving your dress. We accept returns if there is fault or mistake in the dress like wrong size or wrong color.
We do not accept returns without reason. please choose size from our size chart carefully.
✧ We will resolve the issue if we can.
✧ Cancellations must be WITHIN 24 hours for a full refund. After 24 HOURS, cancellations are processed the same as returns.